Privacy Policy

Residential Sewage Treatment Company (“RSTC,” “we,” “our,” or “us”) values your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, contact us, or use our services.

1. Information We Collect

We may collect the following types of information from you:

a. Personal Information

When you contact us or request services, we may collect:

• Full name

• Email address

• Phone number

• Mailing address

• Company name (if applicable)

b. Non-Personal Information

When you visit our website, we may automatically collect:

• Browser type and version

• IP address

• Device information

• Pages visited and time spent on the site

This information helps us improve user experience and optimize website performance.

2. How We Use Your Information

We use the collected data for purposes such as:

• Providing and managing our wastewater products and services

• Responding to your inquiries and service requests

• Processing orders or quotes

• Sending updates, service reminders, or promotional materials (if you consent)

• Maintaining internal business records and improving customer service

3. How We Protect Your Information

We implement appropriate physical, electronic, and managerial procedures to safeguard your information against unauthorized access, alteration, or disclosure. While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet is 100% secure.

4. Sharing of Information

RSTC does not sell, rent, or trade your personal information.
We may share your information only in the following situations:

• With trusted third-party service providers assisting in our business operations (e.g., website hosting, payment processing)

• To comply with legal requirements, court orders, or government regulations

• To protect our legal rights or prevent fraud

All third-party providers are required to keep your information confidential and use it solely for the purpose of providing the requested services.

5. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to enhance your browsing experience. Cookies help us:

• Understand website traffic and usage patterns

• Improve functionality and performance

You can choose to disable cookies through your browser settings, but some parts of the site may not function properly.

6. Your Data Rights

Depending on your location, you may have the right to:

• Request access to the personal data we hold about you

• Request correction or deletion of your information

• Withdraw consent for marketing communications

To exercise any of these rights, please contact us using the information below.

7. Third-Party Links

Our website may contain links to third-party websites. RSTC is not responsible for the content or privacy practices of these external sites. We encourage users to review the privacy policies of any linked websites before providing personal information.

8. Changes to This Policy

RSTC reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated “Effective Date.” Continued use of our website or services after such modifications indicates your acknowledgment and acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Residential Sewage Treatment Company (RSTC)
Serving Clay County and surrounding areas since 1972
Phone: (816) 966-8885